Course Map

Start Here (Introduction)

• Welcome
• How it Works
• Course Contents
• Course Navigation
• Interactions
• Q & A Forum
• Course Completion

Lesson 1 - Get Acquainted with the Steward

• Introduction
• Steward Profile
• Steward Competencies
• Steward Elections
• Representation
• The Convention
• Rewards of Stewardship
• Case Study: Carla's Recruits
• Assess Your Learning
• Summary/Preview

Lesson 2 - The Steward as Leader and Communicator

• Introduction
• Leadership Principles
• Four Cornerstones
• Listening Skills
• Listening to Members
• Communications Are Key
• The Five Fatal Flaws
• Case Study: Learning to Listen
• Assess Your Learning
• Summary/Preview

Lesson 3 - The Steward as the Workers' Advocate

• Introduction
• Advocacy
• Right to Union Representation
• Explaining Health and Safety Rules
• Explaining the Contract
• Labor/Management Meetings
• Introduction to Grievances
• Case Study: The Ethics of Ed
• Assess Your Learning
• Summary/Preview

Lesson 4 - The Steward as the Face of the Union's Future

• Introduction
• You Are the Union
• Signing and Motivating Members
• Mobilization
• Mobilizing Members for Activities
• Lifelong Learning for Stewards
• Furthering the Agenda
• Case Study: The Next Great Union Steward
• Assess Your Learning
• Summary

What Have You Learned?

• Introduction to Posttest