| Initiated By | Step | Time | To Whom | Must Reply |
|---|---|---|---|---|
| (employee or PEF) | One | 30 CalendarDays | Facility or Institution Head or designee | 20 Working Days |
| (employee or PEF) | Two (appeal) | 10 Working Days | Agency Head or designee | 20 Working Days |
| (PEF) | Three (appeal) Attach Step 1 and Step 2 decision to original grievance form |
30 Working Days | Governor's Office of Employee Relations | 30 Working Days |
| (PEF) | Four | 15 Working Days | GOER | Arbitration |
In those facilities which normally operate on a 7-day a week schedule, 10 working days shall mean 14 calendar days and 5 working days shall mean 7 calendar days.
It must be understood that all grievances must be received by the appropriate State authorities within the prescribed time limits. The best way of doing this is either by hand delivery with a receipt or to mail the grievance by Certified Mail, Return Receipt Requested. The grievance must be received at the designated addresses within these time limits. Article 17 Out of Title and Article 18 Health and Safety Grievances must be filed at the Agency level.
Article 17 appeals to an Agency decision must be filed within 10 working days from receipt of decision. (Article 17, 3, b) It is important that the local field office and appropriate Field Representative receive a copy at each step of the grievance procedure at the time the grievance is filed. Article 17 grievances are not bound by the 30 day time frames found in Step 1 of Article 34. Out of title work grievances should always be treated as timely when initially filed.