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Lesson 2: The Steward as Leader and Communicator Page 28 of 30

Assess Your Learning: Learning to Listen

Now you try!

Enter a reply in the "Steward Response" box for each member comment. Then, in each "Describe the Response" box, explain why your responses are appropriate.

Member Comment Steward Response Describe the Response
"Did you hear that Tina is getting a new job? I never even saw the posting…it must be who you know…"
"I don’t know why we have to have permission to use the Internet! It’s not like we are looking at porn!"
"How come they hired a private firm to do that IT work!? We have qualified people…"

 

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Lesson 2: The Steward as Leader and Communicator Page 28 of 30